Returns and Exchanges

Returns and Exchanges

At Noor, we want you to love your pareo. If for any reason you're not completely satisfied, we make the return process simple and easy.

Return Policy

  • You have 14 days from the delivery date to request a return.
  • Items must be unused, unwashed, and in their original condition.
  • Items purchased on sale or during promotions are final sale and cannot be returned.

How to Return

  • Email us at hello@noor-pareo.com with your order number and reason for return.
  • We'll send you return instructions within 48 hours.
  • Once we receive and inspect the item, we'll process your refund within 5 to 7 business days.

Exchanges

We're happy to exchange your pareo for a different design. Follow the same return process and indicate the design you'd like in your email.

Return Shipping Costs

Return shipping costs are the customer's responsibility. We recommend using a tracked shipping service to ensure your return arrives safely.